{"id":878,"date":"2018-08-23T14:18:39","date_gmt":"2018-08-23T07:18:39","guid":{"rendered":"http:\/\/demo.pergochairs.com\/?page_id=878"},"modified":"2019-02-02T04:31:09","modified_gmt":"2019-02-01T21:31:09","slug":"orders-page","status":"publish","type":"page","link":"https:\/\/pergochairs.com\/orders-page\/","title":{"rendered":"Orders"},"content":{"rendered":"<div class=\"col-lg-9\">\n<div class=\"tab-content\"><!--\n\n\n<div class=\"tab-pane fade show active lg-active\" id=\"buying_returning\" role=\"tabpanel\" aria-labelledby=\"buying_returning-tab\">\n\n\n<div class=\"content\">\n\n\n<div class=\"box-text\">\n\n\n<h5>How do I buy a chair on pergochairs.com?<\/h5>\n\n\nWe have designed our website to be as easy to use as possible. Just follow the steps of reviewing and selecting the chair you think is right for you, pick the color you like and in the case of the Aeron, the size that is right for you, then go on to checking out and payment.\nRemember, if you ever need help, we are just a phone call, LINE message, or email away.\n\n<\/div>\n\n\n\n\n<div class=\"box-text\">\n\n\n<h5>How can I track my order once I have placed it?<\/h5>\n\n\nYou can track your order anytime by logging into <a href=\"\">my account.<\/a> Or contact us by email info@vergochairs.com or our through our <a href=\"http:\/\/line.me\/ti\/p\/%40pergo\" target=\"_blank\">OFFICIAL LINE ACCOUNT<\/a>\n\n<\/div>\n\n\n\n\n<div class=\"box-text\">\n\n\n<h5>How do I cancel or change an order?<\/h5>\n\n\nTo request cancellation or change of your order, please feel free to call us at +66849852837\n\n<\/div>\n\n\n\n\n<div class=\"box-text\">\n\n\n<h5>Can I return my purchased item?<\/h5>\n\n\nOf course, if you are unhappy with your purchase you can return the item within 30 days in original condition. Please be aware that if you live outside of Bangkok, you will be refunded the price of the chair less the transportation costs to pick up the returned item. If you happen to purchase the product under a promotional period such as 0% interest with installments, some bank fees will be applied.\n\n<\/div>\n\n\n\n\n<div class=\"box-text\">\n\n\n<h5>Do prices include VAT?<\/h5>\n\n\nYes, all prices are inclusive of VAT.\n\n<\/div>\n\n\n\n\n<div class=\"box-text\">\n\n\n<h5>Can I get a tax invoice under my company name?<\/h5>\n\n\nYes, please provide your company details and TAX ID number in the checkout page. It will be sent to you by post.\n\n<\/div>\n\n\n\n\n<div class=\"box-text\">\n\n\n<h5>Can I order other Herman Miller products which are not available in PERGO?<\/h5>\n\n\nYes, please contact us at info@vergochairs.com\n\n<\/div>\n\n\n\n\n<div class=\"box-text\">\n\n\n<h5>How accurate are the colors shown of each chair on the website?<\/h5>\n\n\nWe have made every effort to show the true colors of each chair by doing a 360 image but colors may still vary from screen to screen. To be sure please inspect a physical sample upon delivery or in store.\n\n<\/div>\n\n\n\n\n<div class=\"box-text\">\n\n\n<h5>What payment methods are available?<\/h5>\n\n\nWe accept credit\/debit card, bank transfer\/QR payment and iBanking\/mobile banking. For debit cards, please make sure your card supports online shopping.\n\n<\/div>\n\n\n\n\n<div class=\"box-text\">\n\n\n<h5>Is credit card payment safe?<\/h5>\n\n\nYour card details are never sent to us. They are transferred from your browser directly to 2C2P, and we have SSL to keep that transfer safe. 2C2P is a trusted company that offers payment gateways to major marketplaces, and have very high levels of security to keep your card details safe. For more details about 2C2P, please visit 2C2P Website.\n\n<\/div>\n\n\n<\/div>\n\n\n<\/div>\n\n\n--><\/p>\n<div id=\"confirm_payment\" class=\"tab-pane fade show active lg-active\" role=\"tabpanel\" aria-labelledby=\"confirm_payment-tab\">\n<div class=\"content\" style=\"left: 150px;\">\n<div class=\"box\">\n<div id=\"errorContainer\" class=\"hasWarning\">\n<p>&nbsp;<\/p>\n<\/div>\n<div id=\"notification-alert\"><\/div>\n<form class=\"hasBlockUi\" action=\"post\" name=\"payment-notification-from\" novalidate=\"novalidate\"><input id=\"payment_order_id\" name=\"order_id\" required=\"\" type=\"hidden\" value=\"\" \/><\/p>\n<\/form>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"delivery\" class=\"tab-pane fade lg-active\" role=\"tabpanel\" aria-labelledby=\"delivery-tab\">\n<div class=\"content\" style=\"left: 150px;\">\n<div class=\"box-text\">\n<h5>How much is the delivery fee?<\/h5>\n<p>Delivery within the Bangkok Metropolitan area is free of charge. To check the delivery rates outside Bangkok, fill in your postal code below.<\/p>\n<\/div>\n<div class=\"box\">\n<form class=\"delivery-rates-form\" action=\"post\" name=\"delivery-rates-form\">\n<div class=\"leftCol\">\n<div class=\"leftCol-header\">\n<h5 class=\"title-box\">Delivery Rates<label class=\"label\" for=\"delivery_cost\"><\/label><\/h5>\n<\/div>\n<p><!--\n\n\n<div class=\"leftColFooter\">\n                    <label>Remark<\/label>\n\n- Praesent molestie, eros sit amet iaculis elementum, libero nunc dictum tortor.\n\n- lis imperdiet, faucibus lorem eget, vulputate purus. Praesent efficitur turpis fermentum\nauctor.\n\n<\/div>\n\n\n--><\/p>\n<\/div>\n<\/form>\n<\/div>\n<div class=\"box-text\">\n<h5>How long does it take to receive my chair?<\/h5>\n<p>We aim to deliver your chair within the next day of your order but no later than 48 hours for in-stock items.<br \/>\nOutside of Bangkok please allow us, 2-4 business days.<\/p>\n<\/div>\n<div class=\"box-text\">\n<h5>Who will deliver my chair?<\/h5>\n<p>We normally deliver in the\u00a0Bangkok Metropolitan Area\u00a0through our own Vergodelivery team but we may deliver via our selected delivery agents should the need arise.<br \/>\nWe deliver most\u00a0up-country\u00a0orders to arrive via DPX in 2-4 business days. Once your order has been placed, please allow for 24-48 hours handling time and our sales associate will contact you for confirmation.<br \/>\nHowever, if you have your preferred delivery agent in Bangkok, we are more than happy to deliver the chair to a delivery agent of your choice free of charge.<\/p>\n<\/div>\n<div class=\"box-text\">\n<h5>Can I schedule a time for my delivery?<\/h5>\n<p>For Bangkok Metropolitan area, you can schedule your convenient date and time for your delivery by adding it to your special requests. Our sale associate will contact you again to confirm. Thank you for your patience while we add this feature to the buying process.<br \/>\nFor out of town deliveries, we regret that we cannot schedule specific times. However, our delivery agent will contact you at least a day ahead of time to coordinate a delivery date and time that suits you best.<\/p>\n<\/div>\n<div class=\"box-text\">\n<h5>Do you deliver outside Thailand?<\/h5>\n<p>Currently, we only sell within the country.<\/p>\n<\/div>\n<div class=\"box-text\">\n<h5>Is there any delivery charge for returned items?<\/h5>\n<p>We offer free returns within the Bangkok Metropolitan area.<\/p>\n<\/div>\n<div class=\"box-text\">\n<h5>Do your chairs require assembly?<\/h5>\n<p>No, our chairs ship fully assembled.<\/p>\n<\/div>\n<div class=\"box-text\">\n<h5>What do I do if my order is missing or damaged during delivery?<\/h5>\n<p>Please contact to info@vergochairs.com or +66849852837<\/p>\n<\/div>\n<div class=\"box-text\">\n<h5>Can you deliver an order to multiple addresses?<\/h5>\n<p>Yes, please send us your enquiries to info@vergochairs.com. Additional costs may apply.<\/p>\n<\/div>\n<div class=\"box-text\">\n<h5>Can I pick up the chair in store?<\/h5>\n<p>Yes, please select \u201cPICK UP AT STORE\u201d as the delivery method in the check out page.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div id=\"year_warranty\" class=\"tab-pane fade lg-active\" role=\"tabpanel\" aria-labelledby=\"year_warranty-tab\">\n<div class=\"content\" style=\"left: 150px;\">\n<hr \/>\n<div class=\"box-text\">\n<h5>How do I get my Herman Miller product repaired and what information do I need to provide to pergochairs.com by CHANINTR?<\/h5>\n<p>For warranty repairs, you\u2019ll need to provide your billing name when you made the purchase with pergochairs.com by CHANINTR together with the 3 photos below to CHANINTR in order for us to pass the information to Herman Miller and process a claim.<\/p>\n<p>1. A photo of the manufacturing label (product number, FO number, manufacture date) affixed underneath the seat of the chair<br \/>\n2. A photo of the whole chair<br \/>\n3. A photo of the problem of the chair<br \/>\n4. A photo of the warranty sticker from CHANINTR<br \/>\nPlease contact us if the need arises<\/p>\n<\/div>\n<div class=\"box-text\">\n<h5>What can I do about a Herman Miller product I bought from a reseller that wasn\u2019t from pergochairs.com by CHANINTR or an authorized dealer. Now my product needs to be repaired?<\/h5>\n<p>Your best option is to contact the reseller, who can perhaps make the repair for you. Because Herman Miller can\u2019t guarantee the condition or authenticity of the components used by unauthorized resellers, these products are not covered by Herman Miller\u2019s warranty. Buying from an The Best Seller Ergonomic Office Chairs reseller gives you two advantages. First is authenticity. If the product comes from an authorized reseller, you can be certain it\u2019s the real thing. Second is warranty. Herman Miller and its authorized resellers stand behind every Herman Miller product and have the ability to make repairs, if needed.<\/p>\n<\/div>\n<div class=\"box-text\">\n<h5>What is covered?<\/h5>\n<p>Vergochairs.com by CHANINTR is an The Best Seller Ergonomic Office Chairs dealer. Therefore, warranty covers everything\u2014including casters, pneumatic cylinders, tilts, and all moving mechanisms.<br \/>\nAny misuse, abuse, or modification to the original product voids the warranty. Herman Miller does not warrant the performance of the product when used in combination with other than original Herman Miller product or failure resulting from normal wear and tear.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; How much is the delivery fee? Delivery within the Bangkok Metropolitan area is free of charge. To check the delivery rates outside Bangkok, fill in your postal code below. Delivery Rates How long does it take to receive my chair? We aim to deliver your chair within the next day of your order but [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-static-ordering.php","meta":[],"pll_sync_post":[],"lang":"en","translations":{"th":1992,"en":878},"_links":{"self":[{"href":"https:\/\/pergochairs.com\/wp-json\/wp\/v2\/pages\/878"}],"collection":[{"href":"https:\/\/pergochairs.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pergochairs.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pergochairs.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/pergochairs.com\/wp-json\/wp\/v2\/comments?post=878"}],"version-history":[{"count":4,"href":"https:\/\/pergochairs.com\/wp-json\/wp\/v2\/pages\/878\/revisions"}],"predecessor-version":[{"id":1576,"href":"https:\/\/pergochairs.com\/wp-json\/wp\/v2\/pages\/878\/revisions\/1576"}],"wp:attachment":[{"href":"https:\/\/pergochairs.com\/wp-json\/wp\/v2\/media?parent=878"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}